#Repair stopad full
#Repair stopad verification

Information on the service start process and requirements are also included. A date selector allows customers to browse to the applicable day.

Start Date: The date to begin service.

Applicable details are determined by the utility.

Address Details: Additional information about the address, which can include the type of home, number of occupants, and whether they rent or own the home.

#Repair stopad verification

For more information on defining identity verification parameters, see the Oracle Utilities Opower Digital Self Service - Transactions Configuration Guide. Identity verification parameters are configured using Oracle Utilities Customer Care and Billing. Identity Verification: Personal information from the user is required to verify their identity before they can proceed.Valid addresses are displayed for selection to the customer based on the address information provided.

#Repair stopad full

Service Address: The full street address for the new service.New Service Details: Customers provide the following information to start or add service:.Existing customers that are adding additional service for their account must log in to their account prior to starting an add service request. Customers that do not have an account are not required to log in to complete the start service request. Access Site: Customers access the start service process through the utility website.Customers can start a new service by using the general work-flow described below: For more information on configuring automatic payments, see the Oracle Utilities Opower Digital Self Service - Transactions Configuration Guide.Įxisting and new customers can start a new service using a process that provides clear instructions and requirements. Autopay Enrollment: Utilities must have ACH automatic payments enabled through Digital Self Service - Transactions and Oracle Utilities Customer Care and Billing to offer automatic payment enrollment when customers are completing their start service request.

Common characteristics include customer name, social security number, and driver's license.

Customer Identification: Utilities must use Oracle Utilities Customer Care and Billing System to define the characteristics used to identify customers.

This includes determining if a customer can complete the process completely online, or calling the utility is required.

Service Questions: Utilities define the available questions using the Oracle Utilities Customer Care and Billing system.

Customers can also view pending start and stop requests. These options quickly walk the customer through the process and requirements to complete their service transaction.

A telephone number and email address where we can contact you in case we have follow up questions. This number or email will be added to your account records.Self-service options are available to the customer to start, stop, or transfer utility service.

A mailing address where you would like your bill delivered, or a forwarding address for your final bill.

If you are a renter, the first and last name of your landlord.

The date your billing responsibility starts or ends.

First and last name of the person responsible for paying the water/sewer bill.

A forwarding address for your final bill.

Date you are no longer legally responsible for the property.

The first and last name of the new owner (this is required to complete your request and available on closing documents).

Your first and last name and the service address.A telephone number and email address where Water Bureau staff can contact you in case they have follow up questions. This number or email will be added to your account records.

A mailing address where you would like your bill delivered.Date you are legally responsible for the property.Your first and last name or the name of the party responsible for paying the water/sewer bill, if applicable.Please be sure you have the following information ready before submitting an online service request. What the Water Bureau needs you to provide to complete your request. Enter your move dates and information into the form to complete your move without having to call. Have you purchased a property or sold your house? Are you moving from one rental to another? You can now request to open, close, and transfer service online. View Less Start, Stop, and Transfer Service Online